Frustrated customer
De-escalates.
- Snippet
- Escalations and complaints
- 2 blanks to fill
Hi Customer, I am really sorry. You should not have had to What they went through. Here is what I am doing right now to fix it: 1. You have my direct attention until it is resolved.
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About this template
De-escalates.
- Category
- Customer support
- Pack
- Escalations and complaints
- Type
- Snippet, a short message
- Asks for
- Customer, What they went through
Use it anywhere you write: email, chat, a document or a support tool. If you send it often, save the finished text as a snippet in ClipBuddy and paste it again from your clipboard history with ⌘⇧V.
Template source
The template as written, with its blanks in double braces, such as {{Name}}.
Hi {{Customer}},
I am really sorry. You should not have had to {{What they went through}}. Here is what I am doing right now to fix it:
1. {{cursor}}
You have my direct attention until it is resolved.