Car sales and service templates
Messages for dealers and garages: enquiries, test drives, service bookings, repairs and car owner notes. 28 free templates, 7 of them longer notes. Open one to fill in the blanks and copy it.
Sales
Leads, test drives and deals.
- Vehicle enquiry reply Snippet Responds to a lead. Hi [Name], Thanks for your interest in the [Vehicle]. It has [Mileage] miles and [Highlights]. Would you…
- Test drive confirmation Snippet Books a drive. Hi [Name], Your test drive of the [Vehicle] is booked for [today] at [time now]. Please bring your driving…
- After test drive Snippet Follow-up. Hi [Name], Thanks for taking the [Vehicle] out today. What did you think? I can prepare figures for [Finance…
- Trade-in valuation Snippet Values a part-exchange. Hi [Name], Based on the details, we can offer [Value] for your [Trade-in], subject to inspection.
- Finance quote Snippet Payment options. Hi [Name], For the [Vehicle] at [Price], with [Deposit] down over [Months] months, payments are about…
- Car ready for collection Snippet Handover. Hi [Name], Your [Vehicle] is ready! Collection on [today] at [time now]. It will be cleaned and fully fuelled.
- Price drop alert car Snippet Car they liked is cheaper. Hi [Name], The [Vehicle] you looked at is now [Price]. Want to take another look?
Service and repairs
Garage communication.
- Service booking confirmation Snippet Booked in. Hi [Name], Your [Vehicle] is booked for [Service] on [today] at [time now]. Estimated cost: [Estimate].
- Service reminder Snippet Due for service. Hi [Name], Your [Vehicle] ([Reg]) is due its [Service] around [Due date]. Book here: [Link]
- Repair estimate Snippet Extra work found. Hi [Name], During the service we found [Issue]. Repair cost: [Cost]. It is safety-critical. Shall we go ahead?
- Car ready after repair Snippet Work done. Hi [Name], Your [Vehicle] is ready for collection. Total: [Total]. We are open until [Closing time].
- Parts delay Snippet Waiting on parts. Hi [Name], The part for your [Vehicle] is delayed until [today]. [Courtesy car]
- MOT or inspection reminder Snippet Annual test. Hi [Name], Your [Vehicle] is due its annual inspection by [Due date]. Book a slot: [Link]
- Tyre recommendation Snippet Tyre wear. Hi [Name], Your tyres are at [Tread] mm. We recommend replacing them within [Timeframe]. Quote: [Quote].
Car owner notes
Keep track of your car.
- Vehicle record Note All the details. Vehicle: [Vehicle] Reg: [Reg] VIN: [VIN] Bought: [Bought] Insurance Service history | Date | Mileage | Work…
- Road trip checklist Note Before a long drive. - [ ] Tyre pressures - [ ] Oil and coolant - [ ] Screen wash - [ ] Spare tyre - [ ] Charger and cables - [ ]…
- Fuel log Note Track fuel. | Date | Mileage | Litres | Cost | | | | | | | [today] | | | |
- Car buying comparison Note Compare cars. | | [Car A] | [Car B] | | | | | | Price | | | | Mileage | | | | Running costs | | | | Feel | | |
- Accident record Note After an accident. Date: [today] Location: [Location] What happened Other driver - Name: - Insurance: - Reg: Photos taken - [ ]
Dealer follow-ups
Sales and service.
- Test drive follow-up Snippet After a drive. Hi [Name], thanks for test driving the [Model]. Any questions I can answer? The offer on [Offer] runs until…
- Car ready for pickup Snippet Service done. Your [Car] is ready for collection. Total: [Amount]. We are open until [time now].
- Extra work found Snippet Approval needed. While servicing your [Car], we found [Issue]. Fixing it costs [Price]. Reply YES to approve.
- Service due reminder Snippet Scheduled service. Your [Car] is due for its [Service] service. Book a slot: [Link]
- Recall notice Snippet Safety recall. A safety recall affects your [Car] ([Recall]). The repair is free and takes about [Hours] hours.
- Delivery day Snippet New car handover. Your new [Model] is ready! Bring your licence and insurance details on [today] at [time now].
- Finance options Snippet Payment. For the [Model] at [Price], with [Deposit] down over [Months] months, payments are about [Monthly] a month.
Owner notes
Keeping the car in shape.
- Road trip car check Note Before a long drive. - [ ] Tyre pressure and tread - [ ] Oil and coolant - [ ] Washer fluid - [ ] Lights - [ ] Spare tyre and…
- Accident details Note If something happens. Date and time: [today] [time now] Location: Other driver: Their insurance: Plate: Witnesses: Photos taken: