Formal complaint received
Acknowledges a complaint.
- Snippet
- Escalations and complaints
- 4 blanks to fill
Dear Customer, Thank you for your complaint about Issue. It has been logged as Reference. We aim to respond fully within Days working days.
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About this template
Acknowledges a complaint.
- Category
- Customer support
- Pack
- Escalations and complaints
- Type
- Snippet, a short message
- Asks for
- Customer, Issue, Reference, Days
Use it anywhere you write: email, chat, a document or a support tool. If you send it often, save the finished text as a snippet in ClipBuddy and paste it again from your clipboard history with ⌘⇧V.
Template source
The template as written, with its blanks in double braces, such as {{Name}}.
Dear {{Customer}},
Thank you for your complaint about {{Issue}}. It has been logged as {{Reference}}. We aim to respond fully within {{Days}} working days.