Support
Questions, help and contact for ClipBuddy for Mac
Ways to get help
- Current version3.4.0
- RequiresmacOS 13 or later
- PurchasesRestore in Settings, Account
- Open in the App Store
Need a hand with ClipBuddy? We’re happy to help.
Contact us
Email contact@clipbuddyapp.com with your question, and we’ll get back to you, usually within 1–2 business days. Please include your macOS version and a short description of what you were doing so we can help faster.
Frequently asked questions
How do I open the clipboard picker?
Click the ClipBuddy icon in the menu bar, or press the global keyboard shortcut. You can view and change the shortcut anytime in Settings → Shortcuts.
How do I restore a purchase or manage my subscription?
Open Settings → Account in the app and choose Restore Purchases. Subscriptions are billed by Apple, manage or cancel them anytime in System Settings → your name → Media & Purchases → Subscriptions, or in the App Store → your name → Account Settings → Subscriptions.
Is my clipboard data private?
Yes. ClipBuddy stores your clipboard history only on your Mac, nothing is uploaded or shared. See our Privacy page for details.
The app asked for a permission. Why?
ClipBuddy only asks for the access it needs to do what you asked (for example, reading a file you chose to save). You can review and change these anytime in System Settings → Privacy & Security.
A clip didn’t get captured
Some apps mark sensitive copies (passwords, secure fields) as private, and ClipBuddy deliberately does not store those. If a normal copy isn’t showing up, quit and reopen ClipBuddy, or email us and we’ll investigate.
How do I request a feature or report a bug?
Email contact@clipbuddyapp.com, we read every message and keep a running list of requests.