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- Snippet
- Troubleshooting
- 2 blanks to fill
Hi Customer, Just checking in: did the steps I shared fix Issue? If not, reply and I will keep going.
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About this template
Checks the fix helped.
- Category
- Customer support
- Pack
- Troubleshooting
- Type
- Snippet, a short message
- Asks for
- Customer, Issue
Use it anywhere you write: email, chat, a document or a support tool. If you send it often, save the finished text as a snippet in ClipBuddy and paste it again from your clipboard history with ⌘⇧V.
Template source
The template as written, with its blanks in double braces, such as {{Name}}.
Hi {{Customer}},
Just checking in: did the steps I shared fix {{Issue}}? If not, reply and I will keep going.