Check connection

• Snippet
• Troubleshooting
• 2 blanks to fill

Hi Customer,

This looks like a connection issue. Could you try:

- Switching between Wi-Fi and mobile data
- Turning off any VPN
- Opening Status page to check our status

Thanks!

About this template

Network troubleshooting.

Category

Customer support

Pack

Troubleshooting

Type

Snippet, a short message

Asks for

Customer, Status page

Use it anywhere you write: email, chat, a document or a support tool. If you send it often, save the finished text as a snippet in ClipBuddy and paste it again from your clipboard history with ⌘⇧V.

Hi {{Customer}},

This looks like a connection issue. Could you try:

- Switching between Wi-Fi and mobile data
- Turning off any VPN
- Opening {{Status page}} to check our status

Thanks!

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