Restart and update
Classic first step.
- Snippet
- Troubleshooting
- 4 blanks to fill
Hi Customer, Please try these first: 1. Quit and reopen App 2. Update to the latest version (Version) 3. Restart your computer If it still happens, reply and we will dig deeper.
Orange words are blanks you have not filled yet. Press ⌘ Return to copy.
About this template
Classic first step.
- Category
- Customer support
- Pack
- Troubleshooting
- Type
- Snippet, a short message
- Asks for
- Customer, App, Version, Device
Use it anywhere you write: email, chat, a document or a support tool. If you send it often, save the finished text as a snippet in ClipBuddy and paste it again from your clipboard history with ⌘⇧V.
Template source
The template as written, with its blanks in double braces, such as {{Name}}.
Hi {{Customer}},
Please try these first:
1. Quit and reopen {{App}}
2. Update to the latest version ({{Version}})
3. Restart your {{Device=computer}}
If it still happens, reply and we will dig deeper.