Ticket received
Auto-style acknowledgement.
- Snippet
- Ticket replies
- 3 blanks to fill
Hi Name,
Thanks, we have your request Ticket number. Priority: low. Expect a reply within time now. Orange words are blanks you have not filled yet. Blue words fill in by themselves, such as today’s date or a random pick. Press ⌘ Return to copy.
About this template
Auto-style acknowledgement.
- Category
- IT helpdesk
- Pack
- Ticket replies
- Type
- Snippet, a short message
- Asks for
- Name, Ticket number, Priority
Use it anywhere you write: email, chat, a document or a support tool. If you send it often, save the finished text as a snippet in ClipBuddy and paste it again from your clipboard history with ⌘⇧V.
Template source
The template as written, with its blanks in double braces, such as {{Name}}.
Hi {{Name}},
Thanks, we have your request {{Ticket number}}. Priority: {{choice:Priority|low|normal|high|urgent}}. Expect a reply within {{Time}}.