Ticket closed
Closing message.
- Snippet
- Ticket replies
- 3 blanks to fill
Hi Name, Closing ticket Ticket number as resolved. Reply within 7 days to reopen it.
Orange words are blanks you have not filled yet. Press ⌘ Return to copy.
About this template
Closing message.
- Category
- IT helpdesk
- Pack
- Ticket replies
- Type
- Snippet, a short message
- Asks for
- Name, Ticket number, Days
Use it anywhere you write: email, chat, a document or a support tool. If you send it often, save the finished text as a snippet in ClipBuddy and paste it again from your clipboard history with ⌘⇧V.
Template source
The template as written, with its blanks in double braces, such as {{Name}}.
Hi {{Name}},
Closing ticket {{Ticket number}} as resolved. Reply within {{Days=7}} days to reopen it.