Ask for logs
Requests diagnostic logs.
- Snippet
- Troubleshooting
- 2 blanks to fill
Hi Customer, Could you send us the log file? You can find it at Log location. Attach it to your reply; it contains no passwords.
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About this template
Requests diagnostic logs.
- Category
- Customer support
- Pack
- Troubleshooting
- Type
- Snippet, a short message
- Asks for
- Customer, Log location
Use it anywhere you write: email, chat, a document or a support tool. If you send it often, save the finished text as a snippet in ClipBuddy and paste it again from your clipboard history with ⌘⇧V.
Template source
The template as written, with its blanks in double braces, such as {{Name}}.
Hi {{Customer}},
Could you send us the log file? You can find it at {{Log location}}. Attach it to your reply; it contains no passwords.