First response
Acknowledges and sets a time.
- Snippet
- Greetings and acknowledgements
- 4 blanks to fill
Hi Customer, Thanks for getting in touch. I am Your name and I will be helping you with Issue. You will hear from me within an hour.
Orange words are blanks you have not filled yet. Press ⌘ Return to copy.
About this template
Acknowledges and sets a time.
- Category
- Customer support
- Pack
- Greetings and acknowledgements
- Type
- Snippet, a short message
- Asks for
- Customer, Your name, Issue, Within
Use it anywhere you write: email, chat, a document or a support tool. If you send it often, save the finished text as a snippet in ClipBuddy and paste it again from your clipboard history with ⌘⇧V.
Template source
The template as written, with its blanks in double braces, such as {{Name}}.
Hi {{Customer}},
Thanks for getting in touch. I am {{Your name}} and I will be helping you with {{Issue}}. {{cursor}}
You will hear from me within {{choice:Within|an hour|4 hours|24 hours|2 business days}}.