Taking over the ticket
Colleague handover.
- Snippet
- Greetings and acknowledgements
- 3 blanks to fill
Hi Customer, I am Your name, and I will be taking over your request from Colleague. I have read the conversation so far, so there is no need to repeat anything.
Orange words are blanks you have not filled yet. Press ⌘ Return to copy.
About this template
Colleague handover.
- Category
- Customer support
- Pack
- Greetings and acknowledgements
- Type
- Snippet, a short message
- Asks for
- Customer, Your name, Colleague
Use it anywhere you write: email, chat, a document or a support tool. If you send it often, save the finished text as a snippet in ClipBuddy and paste it again from your clipboard history with ⌘⇧V.
Template source
The template as written, with its blanks in double braces, such as {{Name}}.
Hi {{Customer}},
I am {{Your name}}, and I will be taking over your request from {{Colleague}}. I have read the conversation so far, so there is no need to repeat anything. {{cursor}}