Wrong item sent
Fixes a picking error.
- Snippet
- Refunds and returns
- 3 blanks to fill
Hi Customer, Apologies, we sent the wrong item. The correct Item ships today, and here is a label to return the other one at no cost: Label link
Orange words are blanks you have not filled yet. Press ⌘ Return to copy.
About this template
Fixes a picking error.
- Category
- Customer support
- Pack
- Refunds and returns
- Type
- Snippet, a short message
- Asks for
- Customer, Item, Label link
Use it anywhere you write: email, chat, a document or a support tool. If you send it often, save the finished text as a snippet in ClipBuddy and paste it again from your clipboard history with ⌘⇧V.
Template source
The template as written, with its blanks in double braces, such as {{Name}}.
Hi {{Customer}},
Apologies, we sent the wrong item. The correct {{Item}} ships today, and here is a label to return the other one at no cost: {{Label link}}