Complaint response public

• Snippet
• Resident communication
• 5 blanks to fill

Dear Name,

Thank you for your patience. We have looked into your complaint Reference. Findings. We have Action. If you remain unhappy, you can Escalation.

About this template

Formal response.

Category

Public sector and councils

Pack

Resident communication

Type

Snippet, a short message

Asks for

Name, Reference, Findings, Action, Escalation

Use it anywhere you write: email, chat, a document or a support tool. If you send it often, save the finished text as a snippet in ClipBuddy and paste it again from your clipboard history with ⌘⇧V.

Dear {{Name}},

Thank you for your patience. We have looked into your complaint {{Reference}}. {{Findings}}. We have {{Action}}. If you remain unhappy, you can {{Escalation}}.

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