Repair ticket
Logs a hardware repair.
- Snippet
- Devices and hardware
- 5 blanks to fill
Hi Name, I have booked your Device in for repair: Problem. It should take Time. A loan device is available at the desk.
Orange words are blanks you have not filled yet. Press ⌘ Return to copy.
About this template
Logs a hardware repair.
- Category
- IT helpdesk
- Pack
- Devices and hardware
- Type
- Snippet, a short message
- Asks for
- Name, Device, Problem, Time, Loan
Use it anywhere you write: email, chat, a document or a support tool. If you send it often, save the finished text as a snippet in ClipBuddy and paste it again from your clipboard history with ⌘⇧V.
Template source
The template as written, with its blanks in double braces, such as {{Name}}.
Hi {{Name}},
I have booked your {{Device}} in for repair: {{Problem}}. It should take {{Time}}. A loan device is {{choice:Loan|available at the desk|not needed|being prepared}}.