Handling a client complaint
Own the issue.
- Snippet
- Customer and client emails
- 3 blanks to fill
Hi Client,
Thank you for telling me. You are right that Issue. Here is how we will fix it: Plan, by today. Orange words are blanks you have not filled yet. Blue words fill in by themselves, such as today’s date or a random pick. Press ⌘ Return to copy.
About this template
Own the issue.
- Category
- Email essentials
- Pack
- Customer and client emails
- Type
- Snippet, a short message
- Asks for
- Client, Issue, Plan
Use it anywhere you write: email, chat, a document or a support tool. If you send it often, save the finished text as a snippet in ClipBuddy and paste it again from your clipboard history with ⌘⇧V.
Template source
The template as written, with its blanks in double braces, such as {{Name}}.
Hi {{Client}},
Thank you for telling me. You are right that {{Issue}}. Here is how we will fix it: {{Plan}}, by {{Date}}.