Two-factor help

• Snippet
• Accounts and access
• 2 blanks to fill

Hi Customer,

If you lost access to your two-factor device, use one of your backup codes to sign in. If you do not have them, we will need to verify your identity: Steps.

About this template

Lost 2FA device.

Category

Customer support

Pack

Accounts and access

Type

Snippet, a short message

Asks for

Customer, Steps

Use it anywhere you write: email, chat, a document or a support tool. If you send it often, save the finished text as a snippet in ClipBuddy and paste it again from your clipboard history with ⌘⇧V.

Hi {{Customer}},

If you lost access to your two-factor device, use one of your backup codes to sign in. If you do not have them, we will need to verify your identity: {{Steps}}.

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