Duplicate charge
Refunds a double charge.
- Snippet
- Billing and payments
- 3 blanks to fill
Hi Customer,
You are right, you were charged twice on today. I have refunded the duplicate Amount. It usually appears within 3 to 5 business days. Orange words are blanks you have not filled yet. Blue words fill in by themselves, such as today’s date or a random pick. Press ⌘ Return to copy.
About this template
Refunds a double charge.
- Category
- Customer support
- Pack
- Billing and payments
- Type
- Snippet, a short message
- Asks for
- Customer, Amount, Days
Use it anywhere you write: email, chat, a document or a support tool. If you send it often, save the finished text as a snippet in ClipBuddy and paste it again from your clipboard history with ⌘⇧V.
Template source
The template as written, with its blanks in double braces, such as {{Name}}.
Hi {{Customer}},
You are right, you were charged twice on {{Date}}. I have refunded the duplicate {{Amount}}. It usually appears within {{choice:Days|3 to 5|5 to 10}} business days.